Logistics & Supply Chain · Integration
AfterShip
Add AfterShip to your product for your customers, and give your AI agents governed access to it.
Embed an AfterShip integration so your customers can track shipments across carriers from inside your product, and so your agents can read delivery state under per-tenant governance. fastn handles per-customer authentication and API upkeep, so multi-carrier tracking is configuration rather than a per-customer build.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let customers register trackings from your product and follow them to delivery.
Read normalised tracking events across many carriers in one shape.
Surface exceptions such as delays or failed delivery attempts in your product.
Trigger your product when a shipment is delivered or an exception is raised.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent checks where a shipment is before answering a customer.
An agent registers a tracking number within governed permissions.
An agent reacts to a delivery exception and opens the right follow-up.
Example prompt
List shipments delayed more than two days past their estimate and the carrier for each.
Set up AfterShip in 4 steps
- 01Open the AfterShip connector from your fastn dashboard.
- 02Have each customer supply their AfterShip API credentials.
- 03Map the tracking and event fields your product uses, then enable actions and triggers.
- 04Call them from your product, or expose them to an agent through the MCP server.
Why teams use the AfterShip integration
What you get by embedding it with fastn instead of building it yourself.
- Ship an AfterShip integration without building it. Your customers connect their own AfterShip account inside your product and work their shipments, tracking events and orders there, with no per-customer code on your side.
- Handle the part that actually costs time: tracking data arrives from many carriers in inconsistent formats and at unpredictable times. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so an AfterShip update is not your on-call problem.
- One integration serves your product and your agents. The same governed AfterShip connection powers in-product features and gives AI agents scoped, audited access, so you keep physical movement and stock visible inside your product without wiring it twice.
Used by these teams
Works well with
Shopify
ZendeskOften used alongside
Tools the same teams tend to run next to AfterShip, across other categories.
NetSuite
Stripe
QuickBooks
BigCommerceAfterShip integration FAQ
How do I add an AfterShip integration to my product?
Enable the AfterShip connector in your fastn dashboard, then let each customer authenticate their own AfterShip account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no AfterShip client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own AfterShip account?
Yes. Every connection is scoped to the individual customer, so each authorises their own AfterShip account and only ever sees their own shipments, tracking events and orders. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this AfterShip integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent checks where a shipment is before answering a customer.
Who maintains the AfterShip integration?
fastn does. When AfterShip changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Can I track shipments from AfterShip inside my product?
Yes. Shipment and tracking events are read per customer and can trigger your workflows, so status changes surface in your product instead of your users checking a carrier site.
What does my product get back from AfterShip as things move?
Whatever AfterShip actually holds. Where it moves goods, that is shipment and tracking events, read per customer and delivered as they land. Where it holds stock, levels can be read on demand or kept in step through events, so your product is not deciding on a stale count. Where it carries orders and documents between trading partners, it is the acknowledgement, ship notice or status change that says what moved.
What can I build with the AfterShip integration?
A common starting point: register trackings from your product and follow them to delivery. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the AfterShip integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding AfterShip does not change your per-connector cost. You can start free with 3 connected accounts.
Add AfterShip to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.