Commerce & Payments · Integration
AppDirect
Add AppDirect to your product for your customers, and give your AI agents governed access to it.
Embed an AppDirect integration so your customers can work their marketplace catalog, orders, subscriptions, and customer accounts from inside your product, with governed agent access to the same records. Writes are idempotent so a retry cannot duplicate an order or subscription change, and every call is logged per tenant for reconciliation. fastn handles per-customer authentication and API upkeep.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let customers read marketplace products and their offers into your product.
Read orders and subscription state so your product can gate entitlements on real billing status.
Read customer accounts and their assigned subscriptions for support and reporting inside your product.
Trigger your product when an order is placed or a subscription is changed or cancelled.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent looks up an account's subscriptions before answering a billing question.
An agent updates a subscription within governed permissions and records the reason.
An agent reacts to a cancellation event and starts the retention workflow.
Example prompt
List subscriptions cancelled in the last 30 days and show the product and account for each.
Set up AppDirect in 4 steps
- 01Open the AppDirect connector from your fastn dashboard.
- 02Have each customer authenticate their own AppDirect account.
- 03Map the product, order, and subscription fields your product uses, then enable actions and triggers.
- 04Call them from your product, or expose them to an agent through the MCP server.
Why teams use the AppDirect integration
What you get by embedding it with fastn instead of building it yourself.
- Ship an AppDirect integration without building it. Your customers connect their own AppDirect account inside your product and work their orders, payments and customers there, with no per-customer code on your side.
- Handle the part that actually costs time: money and order state must never be double-applied, and reconciliation has to be possible. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so an AppDirect update is not your on-call problem.
- One integration serves your product and your agents. The same governed AppDirect connection powers in-product features and gives AI agents scoped, audited access, so you keep commerce and payment records in step with your product without wiring it twice.
Used by these teams
Compare with
Stripe
Authorize.NetWorks well with
NetSuiteOften used alongside
Tools the same teams tend to run next to AppDirect, across other categories.
Notion
Box
Docusign
QuickBooksAppDirect integration FAQ
How do I add an AppDirect integration to my product?
Enable the AppDirect connector in your fastn dashboard, then let each customer authenticate their own AppDirect account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no AppDirect client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own AppDirect account?
Yes. Every connection is scoped to the individual customer, so each authorises their own AppDirect account and only ever sees their own orders, payments and customers. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this AppDirect integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent looks up an account's subscriptions before answering a billing question.
Who maintains the AppDirect integration?
fastn does. When AppDirect changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Is the AppDirect integration safe for payment and order writes?
Writes are idempotent, so a retry cannot double-charge or duplicate an order, and every call is logged per tenant so a transaction can be reconciled against the event that triggered it.
Can my product react to a new order, payment or refund immediately?
Yes, through event triggers, so fulfilment, entitlement or accounting steps run as soon as the event lands rather than on a nightly sync.
What can I build with the AppDirect integration?
A common starting point: read marketplace products and their offers into your product. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the AppDirect integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding AppDirect does not change your per-connector cost. You can start free with 3 connected accounts.
Add AppDirect to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.