Learning & Training · Integration
Brainshark
Add Brainshark to your product for your customers, and give your AI agents governed access to it.
Embed a Brainshark integration so your customers can see their own training courses, learner assignments, and completion records from inside your product, with governed agent access to the same data. Learning and people data is sensitive, so access is scoped per tenant, limited to the fields you map, and every read and write is logged. fastn handles each customer's credentials and API upkeep, so onboarding another training account is configuration rather than a release.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let customers connect their own Brainshark account and read courses and curricula into your product.
Assign learners to a course from your product so enablement follows what happened in your app.
Read completion and score records so managers see readiness where they already work.
Trigger your product when a learner completes a course or an assignment falls overdue.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent checks whether a rep has completed the required training before granting a next step.
An agent assigns a course to a learner within governed permissions, with the action logged.
An agent reacts to an overdue assignment and reminds the learner and their manager.
Example prompt
List learners with overdue course assignments and show how long each has been outstanding.
Set up Brainshark in 4 steps
- 01Open the Brainshark connector from your fastn dashboard.
- 02Have each customer authenticate their own Brainshark account with least-privilege scopes.
- 03Map the course, learner, and completion fields your product uses, then enable actions and triggers.
- 04Call them from your product, or expose them to an agent through the MCP server.
Why teams use the Brainshark integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a Brainshark integration without building it. Your customers connect their own Brainshark account inside your product and work their learners, training records and credentials there, with no per-customer code on your side.
- Handle the part that actually costs time: completion records get used as compliance evidence, so they have to be accurate and attributable. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a Brainshark update is not your on-call problem.
- One integration serves your product and your agents. The same governed Brainshark connection powers in-product features and gives AI agents scoped, audited access, so you keep training records current without chasing spreadsheets without wiring it twice.
Used by these teams
Compare with
BridgeWorks well with
Bigtincan
SalesforceOften used alongside
Tools the same teams tend to run next to Brainshark, across other categories.
Slack
Notion
Box
DocusignBrainshark integration FAQ
How do I add a Brainshark integration to my product?
Enable the Brainshark connector in your fastn dashboard, then let each customer authenticate their own Brainshark account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Brainshark client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Brainshark account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Brainshark account and only ever sees their own learners, training records and credentials. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Brainshark integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent checks whether a rep has completed the required training before granting a next step.
Who maintains the Brainshark integration?
fastn does. When Brainshark changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Can my product enrol a learner or award a credential in Brainshark automatically?
Yes. An event in your product can enrol someone, assign a course, add them to a training path, or issue a credential in the customer's own Brainshark account, so training and recognition follow what actually happened rather than a manual upload.
Can I read completion and credential records back out of Brainshark?
Yes, scoped per tenant and audited. Completions and issued credentials are frequently used as compliance evidence, so the read is logged and attributable rather than a bulk export nobody can trace.
What can I build with the Brainshark integration?
A common starting point: connect their own Brainshark account and read courses and curricula into your product. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Brainshark integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Brainshark does not change your per-connector cost. You can start free with 3 connected accounts.
Add Brainshark to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.