Social & Community · Integration
Canny
Add Canny to your product for your customers, and give your AI agents governed access to it.
Canny collects product feedback and ranks it by demand, so the object that carries the signal is the vote rather than the post. A post with one enthusiastic author and a post with two hundred voters look identical unless you read the votes, and the whole point of the tool is telling them apart. Boards separate feedback by product area and each has its own membership, so reading across all of them can surface an internal roadmap board a customer did not intend to share. Votes can be cast on behalf of a user, which is the write most products want: capture feedback where the user already is and register it with attribution. fastn scopes each customer's key to their own workspace.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let a customer connect their own Canny workspace so product feedback captured in your product lands there.
Create a post or add a vote on behalf of a named user, so demand is attributed rather than anonymous.
Read vote counts alongside posts, which is the signal the tool exists to produce.
React when a post changes status, and tell the user who asked for it.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent reports which requests have the most votes and which customers cast them.
An agent files a post within governed permissions, with the write audited per tenant.
An agent checks for an existing post before creating a duplicate request.
Example prompt
Which feature requests have the most votes, and which of our customers voted for them?
Set up Canny in 4 steps
- 01Enable the Canny connector from your fastn dashboard.
- 02Have each customer authorise their own Canny account, so calls run under their credentials rather than a shared key.
- 03Decide which posts, pages and comments your product needs, map those fields, then enable the actions and triggers you want.
- 04Call it from your product and expose it to your agents through the same governed connection.
Why teams use the Canny integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a Canny integration without building it. Your customers connect their own Canny account inside your product and work their posts, pages and comments there, with no per-customer code on your side.
- Handle the part that actually costs time: anything published is public immediately, and each network gates access behind its own review process. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a Canny update is not your on-call problem.
- One integration serves your product and your agents. The same governed Canny connection powers in-product features and gives AI agents scoped, audited access, so you publish and listen from inside your product instead of a separate social tool without wiring it twice.
Used by these teams
Compare with
DiscourseWorks well with
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Pipedrive
Zoho CRMCanny integration FAQ
How do I add a Canny integration to my product?
Enable the Canny connector in your fastn dashboard, then let each customer authenticate their own Canny account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Canny client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Canny account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Canny account and only ever sees their own posts, pages and comments. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Canny integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent reports which requests have the most votes and which customers cast them.
Who maintains the Canny integration?
fastn does. When Canny changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Can my product publish to a customer's own Canny account?
Yes. Each customer authorises their own account, so a post goes out as them, under their permissions, never from a shared account you own. That also means a customer revoking access affects only their own connection.
Can I read engagement back from Canny?
Yes. Comments, reactions and reach come back scoped per tenant, so your product can act on them or show them in your own reporting without one customer's numbers mixing with another's.
What can I build with the Canny integration?
A common starting point: let a customer connect their own Canny workspace so product feedback captured in your product lands there. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Canny integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Canny does not change your per-connector cost. You can start free with 3 connected accounts.
Add Canny to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.