Citrix

Enable the Citrix connector in your fastn dashboard, then let each customer authenticate their own Citrix account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Citrix client code in your app and no per-customer branch in your codebase. Setup is 4 steps.

Yes. Every connection is scoped to the individual customer, so each authorises their own Citrix account and only ever sees their own incidents, alerts and on-call schedules. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.

Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent reads machine and session state before diagnosing a slow desktop.

fastn does. When Citrix changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.

Alerts arrive through event triggers rather than polling, so your product reacts in near real time instead of on a schedule.

Yes. Events are deduplicated per incident, so a flapping check does not create a queue of identical records for your users to sift through.

A common starting point: read delivery groups, machine catalogs, and machine state into your product. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.

It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Citrix does not change your per-connector cost. You can start free with 3 connected accounts.