Scheduling & Booking · Integration
Envoy
Add Envoy to your product for your customers, and give your AI agents governed access to it.
Embed an Envoy integration so your customers can work their own workplace data from inside your product, including visitor sign-ins, employee records, desk and room bookings, and deliveries. Workplace and people data is sensitive, so access is scoped per tenant and limited to the fields you map, and every read and write is logged. fastn handles per-customer authorisation and API upkeep, so adding another location or workspace is configuration rather than a release.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let customers read visitor sign-ins from their own Envoy workspace so front-desk activity shows up in your product.
Register expected visitors from your product so a booking or appointment creates the arrival record automatically.
Read desk and room bookings per customer so your product schedules against real workplace occupancy.
Trigger your product when a visitor signs in, a delivery arrives, or a booking is created or cancelled.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent answers who is on site or which desks are free today, using live records within scoped permissions.
An agent invites a visitor or books a space within governed permissions, with the action logged.
An agent reacts to a visitor sign-in and notifies the right host or team.
Example prompt
List visitors expected at this office tomorrow and flag any who have not completed their sign-in documents.
Set up Envoy in 4 steps
- 01Open the Envoy connector from your fastn dashboard.
- 02Have each customer authenticate their own Envoy workspace.
- 03Map the locations, visitor fields, and booking data your product uses, then enable actions and triggers.
- 04Call them from your product, or expose them to an agent through the MCP server.
Why teams use the Envoy integration
What you get by embedding it with fastn instead of building it yourself.
- Ship an Envoy integration without building it. Your customers connect their own Envoy account inside your product and work their visitors, employee directory, desk and room bookings and deliveries there, with no per-customer code on your side.
- Handle the part that actually costs time: workplace and people data is sensitive and its access rules are stricter than most systems. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so an Envoy update is not your on-call problem.
- One integration serves your product and your agents. The same governed Envoy connection powers in-product features and gives AI agents scoped, audited access, so you keep workplace and people data current without manual re-entry without wiring it twice.
Used by these teams
Works well with
BambooHR
Okta
SlackOften used alongside
Tools the same teams tend to run next to Envoy, across other categories.
Microsoft Teams
Twilio
Aircall
GongEnvoy integration FAQ
How do I add an Envoy integration to my product?
Enable the Envoy connector in your fastn dashboard, then let each customer authenticate their own Envoy account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Envoy client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Envoy account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Envoy account and only ever sees their own bookings, events and availability. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Envoy integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent answers who is on site or which desks are free today, using live records within scoped permissions.
Who maintains the Envoy integration?
fastn does. When Envoy changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Can my product create, reschedule or cancel bookings in Envoy automatically?
Yes, in each customer's own account. Your product reads live availability, places a booking, moves it or cancels it, and reacts when someone books or cancels on the other side.
Does it respect each team's own availability rules in Envoy?
Yes. Working hours, buffers, lead times, resource capacity and routing rules are configured per customer and mapped rather than hard-coded, so an unusual setup works without code from you.
What can I build with the Envoy integration?
A common starting point: read visitor sign-ins from their own Envoy workspace so front-desk activity shows up in your product. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Envoy integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Envoy does not change your per-connector cost. You can start free with 3 connected accounts.
Add Envoy to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.