IT Operations · Integration
Ivanti Neurons
Add Ivanti Neurons to your product for your customers, and give your AI agents governed access to it.
Embed an Ivanti Neurons integration so your customers can bring their own device, asset, and incident data into your product instead of checking a separate console. Signal arrives through event triggers rather than polling, so your product reacts in near real time, and events are deduplicated per incident so a flapping condition does not create a queue of identical records. fastn handles per-tenant credentials, pagination, and API upkeep.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let customers read their own device and asset inventory into your product, mapped to their fields.
Read incidents and their status so operational work surfaces where your users already are.
Create or update an incident from your product so a detected problem is tracked in their system.
Trigger your product when a device state or incident changes, deduplicated per incident.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent reads a device's current state and recent incidents before recommending an action.
An agent opens or updates an incident within governed permissions, with every action logged.
An agent reacts to a new alert and routes it to the right team in near real time.
Example prompt
Show devices reporting a problem in the last hour and whether an incident already exists for each.
Set up Ivanti Neurons in 4 steps
- 01Open the Ivanti Neurons connector from your fastn dashboard.
- 02Have each customer authenticate their own Ivanti Neurons tenant with least-privilege scopes.
- 03Map the device, asset, and incident fields your product uses, then enable actions and triggers.
- 04Call them from your product, or expose them to an agent through the MCP server.
Why teams use the Ivanti Neurons integration
What you get by embedding it with fastn instead of building it yourself.
- Ship an Ivanti Neurons integration without building it. Your customers connect their own Ivanti Neurons account inside your product and work their incidents, alerts and on-call schedules there, with no per-customer code on your side.
- Handle the part that actually costs time: alerting is latency-critical and noisy, so filtering and deduplication matter. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so an Ivanti Neurons update is not your on-call problem.
- One integration serves your product and your agents. The same governed Ivanti Neurons connection powers in-product features and gives AI agents scoped, audited access, so you route operational signal to the people and systems that act on it without wiring it twice.
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How do I add an Ivanti Neurons integration to my product?
Enable the Ivanti Neurons connector in your fastn dashboard, then let each customer authenticate their own Ivanti Neurons account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Ivanti Neurons client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Ivanti Neurons account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Ivanti Neurons account and only ever sees their own incidents, alerts and on-call schedules. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Ivanti Neurons integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent reads a device's current state and recent incidents before recommending an action.
Who maintains the Ivanti Neurons integration?
fastn does. When Ivanti Neurons changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
How fast does an Ivanti Neurons alert reach my product?
Alerts arrive through event triggers rather than polling, so your product reacts in near real time instead of on a schedule.
Can duplicate or flapping alerts be suppressed?
Yes. Events are deduplicated per incident, so a flapping check does not create a queue of identical records for your users to sift through.
What can I build with the Ivanti Neurons integration?
A common starting point: read their own device and asset inventory into your product, mapped to their fields. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Ivanti Neurons integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Ivanti Neurons does not change your per-connector cost. You can start free with 3 connected accounts.
Add Ivanti Neurons to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.