Communication · Integration
Lark
Add Lark to your product for your customers, and give your AI agents governed access to it.
Embed a Lark integration so your customers get notifications from your product in the chats their teams already use, sent from their own workspace under their own permissions. Every customer authorises their own Lark tenant, so you never proxy through a shared account, and sends are deduplicated per event so a retry after a network failure does not post the same message twice. fastn handles per-customer OAuth, token refresh and API upkeep.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let customers connect their own Lark workspace so your product posts into the chats their teams already read.
Send a group message or a direct message when something in your product needs attention.
Read the users and chats in a workspace so a customer picks the right destination during onboarding.
Create a calendar event in the customer's own Lark calendar from something scheduled in your product.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent posts a summary into the chat the customer nominated, within governed permissions.
An agent looks up who is in a chat before deciding how to phrase an update.
Sends are deduplicated per event, so an agent retry never double-posts to a channel people are reading.
Example prompt
Post this incident summary to the operations chat and add a calendar hold for the review tomorrow.
Set up Lark in 4 steps
- 01Open the Lark connector from your fastn dashboard.
- 02Have each customer authorise their own Lark workspace with OAuth.
- 03Map the chats, users and calendars your product uses, then enable actions and triggers.
- 04Call them from your product, or expose them to an agent through the MCP server.
Why teams use the Lark integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a Lark integration without building it. Your customers connect their own Lark account inside your product and work their messages, conversations and participants there, with no per-customer code on your side.
- Handle the part that actually costs time: anything sent is user-visible, so duplicates and misfires are immediately embarrassing. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a Lark update is not your on-call problem.
- One integration serves your product and your agents. The same governed Lark connection powers in-product features and gives AI agents scoped, audited access, so you put the right message in front of the right team automatically without wiring it twice.
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Lark integration FAQ
How do I add a Lark integration to my product?
Enable the Lark connector in your fastn dashboard, then let each customer authenticate their own Lark account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Lark client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Lark account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Lark account and only ever sees their own messages, conversations and participants. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Lark integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent posts a summary into the chat the customer nominated, within governed permissions.
Who maintains the Lark integration?
fastn does. When Lark changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Does each customer connect their own Lark account?
Yes. Every customer authorises their own Lark account, so messages, meetings and notifications originate from their workspace under their permissions. You never proxy through a shared account, which also means a customer revoking access affects only their own connection.
How are duplicate notifications avoided?
Sends are deduplicated per event, so a retry after a network failure does not post the same message twice into a channel people are reading.
What can I build with the Lark integration?
A common starting point: connect their own Lark workspace so your product posts into the chats their teams already read. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Lark integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Lark does not change your per-connector cost. You can start free with 3 connected accounts.
Add Lark to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.