Communication · Integration
Moveworks
Add Moveworks to your product for your customers, and give your AI agents governed access to it.
Embed a Moveworks integration so events in your product reach employees as a message from the assistant they already talk to in Slack or Microsoft Teams, rather than another email nobody opens. Every send is user-visible, so recipients are resolved per tenant and messages are deduplicated per event: a retry after a network failure does not deliver the same notification twice to a real person. fastn handles per-customer credentials, retries and API upkeep, so an outage notice, an onboarding nudge or a policy reminder is one call from your product.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let customers connect their own Moveworks account so your product notifies employees through their existing assistant.
Resolve recipients per event, so a notice goes to the affected people rather than a broadcast channel.
Attach the details and actions a recipient needs, so they can respond from the message instead of opening another tool.
Deduplicate sends per event, because a duplicate notification to thousands of employees is immediately visible.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent notifies the right group of employees when a condition it is watching turns true.
An agent sends a message within governed permissions, with the send logged and attributable per tenant.
An agent follows up only with the people who have not responded yet.
Example prompt
Notify everyone affected by this outage through the assistant and tell me who has not acknowledged it.
Set up Moveworks in 4 steps
- 01Open the Moveworks connector from your fastn dashboard.
- 02Have each customer connect their own Moveworks account, stored and scoped per tenant.
- 03Map the events, recipient groups and message content your product sends, then enable the actions you need.
- 04Call them from your product, or expose them to an agent through the MCP server.
Why teams use the Moveworks integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a Moveworks integration without building it. Your customers connect their own Moveworks account inside your product and work their messages, conversations and participants there, with no per-customer code on your side.
- Handle the part that actually costs time: anything sent is user-visible, so duplicates and misfires are immediately embarrassing. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a Moveworks update is not your on-call problem.
- One integration serves your product and your agents. The same governed Moveworks connection powers in-product features and gives AI agents scoped, audited access, so you put the right message in front of the right team automatically without wiring it twice.
Used by these teams
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Tools the same teams tend to run next to Moveworks, across other categories.
Moveworks integration FAQ
How do I add a Moveworks integration to my product?
Enable the Moveworks connector in your fastn dashboard, then let each customer authenticate their own Moveworks account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Moveworks client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Moveworks account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Moveworks account and only ever sees their own messages, conversations and participants. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Moveworks integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent notifies the right group of employees when a condition it is watching turns true.
Who maintains the Moveworks integration?
fastn does. When Moveworks changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Does each customer connect their own Moveworks account?
Yes. Every customer authorises their own Moveworks account, so messages, meetings and notifications originate from their workspace under their permissions. You never proxy through a shared account, which also means a customer revoking access affects only their own connection.
How are duplicate notifications avoided?
Sends are deduplicated per event, so a retry after a network failure does not post the same message twice into a channel people are reading.
What can I build with the Moveworks integration?
A common starting point: connect their own Moveworks account so your product notifies employees through their existing assistant. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Moveworks integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Moveworks does not change your per-connector cost. You can start free with 3 connected accounts.
Add Moveworks to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.