Communication · Integration
Moxtra
Add Moxtra to your product for your customers, and give your AI agents governed access to it.
Embed a Moxtra integration so your product can drive the branded client workspace your customers use to talk to their own clients. Moxtra, now branded Moxo, keeps each client relationship in its own conversation with messages, files, tasks and an auditable transcript, which is why regulated industries use it, and it is also why misfires matter: anything posted is visible to a client, so sends are deduplicated per event. fastn handles per-tenant authentication, token refresh, retries and API upkeep, so onboarding a new client relationship is a call from your product rather than manual setup.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let customers connect their own Moxtra account so your product opens a client conversation when a relationship starts.
Post messages, files and requests into the right conversation from events in your product.
Add the client and internal participants automatically, so nobody has to invite people by hand.
Trigger your product when a client replies or uploads a document, and continue the workflow from there.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent reads a client conversation for context before it drafts a reply.
An agent posts a message or requests a document within governed permissions, with the send logged.
An agent reacts to a client upload and moves the onboarding step forward.
Example prompt
Summarise this client conversation and post a message asking for the two documents still outstanding.
Set up Moxtra in 4 steps
- 01Open the Moxtra connector from your fastn dashboard.
- 02Have each customer authenticate their own Moxtra account, scoped per tenant.
- 03Map the conversations, participants and message types your product uses, then enable actions and triggers.
- 04Call them from your product, or expose them to an agent through the MCP server.
Why teams use the Moxtra integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a Moxtra integration without building it. Your customers connect their own Moxtra account inside your product and work their messages, conversations and participants there, with no per-customer code on your side.
- Handle the part that actually costs time: anything sent is user-visible, so duplicates and misfires are immediately embarrassing. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a Moxtra update is not your on-call problem.
- One integration serves your product and your agents. The same governed Moxtra connection powers in-product features and gives AI agents scoped, audited access, so you put the right message in front of the right team automatically without wiring it twice.
Used by these teams
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Tools the same teams tend to run next to Moxtra, across other categories.
Moxtra integration FAQ
How do I add a Moxtra integration to my product?
Enable the Moxtra connector in your fastn dashboard, then let each customer authenticate their own Moxtra account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Moxtra client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Moxtra account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Moxtra account and only ever sees their own messages, conversations and participants. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Moxtra integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent reads a client conversation for context before it drafts a reply.
Who maintains the Moxtra integration?
fastn does. When Moxtra changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Does each customer connect their own Moxtra account?
Yes. Every customer authorises their own Moxtra account, so messages, meetings and notifications originate from their workspace under their permissions. You never proxy through a shared account, which also means a customer revoking access affects only their own connection.
How are duplicate notifications avoided?
Sends are deduplicated per event, so a retry after a network failure does not post the same message twice into a channel people are reading.
What can I build with the Moxtra integration?
A common starting point: connect their own Moxtra account so your product opens a client conversation when a relationship starts. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Moxtra integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Moxtra does not change your per-connector cost. You can start free with 3 connected accounts.
Add Moxtra to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.