CRM & Sales · Integration
Outreach
Add Outreach to your product for your customers, and give your AI agents governed access to it.
Embed an Outreach integration so your customers can run sales engagement from inside your product rather than pasting lists between tabs. Outreach holds prospects and accounts, opportunities and stages, sequences and the mailings, calls and tasks that make them up, and most teams have added their own custom fields on top. Those are mapped per tenant as configuration, so a customer with an unusual Outreach setup does not need a release from you. Each customer authorises their own Outreach account, so enrolments and writes run under their credentials and one team's prospects never mix with another's. fastn owns the auth, token refresh, rate limits, pagination and API upkeep, and the same governed connection is what your AI agents use.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let each customer connect their own Outreach account so prospects, accounts and opportunities are reachable inside your product with no per-customer code.
Add a prospect to a sequence when something happens in your product, so outreach follows real activity rather than a manual export.
Create and update opportunities and their stages from your product so pipeline stays current on both sides.
Read call, email and task activity per tenant so your product can show what a rep actually did on an account.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent reviews an account's recent Outreach activity before drafting the next message, reading only that tenant's data.
An agent enrols a prospect in the right sequence within scoped permissions, with every write attributed.
An agent reports which sequences are producing replies for one customer, with each read audited.
Example prompt
Which prospects replied to our sequences this week, and which accounts have gone quiet for 30 days?
Set up Outreach in 4 steps
- 01Enable the Outreach connector in your fastn dashboard.
- 02Have each customer authorise their own Outreach account so calls run under their credentials.
- 03Map the prospect, account, opportunity and sequence fields your product uses, including custom fields, per customer.
- 04Call it from your product and expose the same connection to your agents through the MCP gateway.
Why teams use the Outreach integration
What you get by embedding it with fastn instead of building it yourself.
- Ship an Outreach integration without building it. Your customers connect their own Outreach account inside your product and work their accounts, contacts and opportunities there, with no per-customer code on your side.
- Handle the part that actually costs time: every CRM instance is customised, so standard objects are never the whole story. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so an Outreach update is not your on-call problem.
- One integration serves your product and your agents. The same governed Outreach connection powers in-product features and gives AI agents scoped, audited access, so you keep customer records aligned between your product and the CRM each customer already runs without wiring it twice.
Used by these teams
Compare with
Salesforce
HubSpotWorks well with
GongOften used alongside
Tools the same teams tend to run next to Outreach, across other categories.
Slack
Mailchimp
Marketo
Google AdsOutreach integration FAQ
How do I add an Outreach integration to my product?
Enable the Outreach connector in your fastn dashboard, then let each customer authenticate their own Outreach account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Outreach client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Outreach account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Outreach account and only ever sees their own accounts, contacts and opportunities. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Outreach integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent reviews an account's recent Outreach activity before drafting the next message, reading only that tenant's data.
Who maintains the Outreach integration?
fastn does. When Outreach changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Does the Outreach integration support custom fields and custom objects?
Yes. CRM instances are heavily customised, so field and object mapping is configuration rather than code. Each customer maps their own fields during setup, which means onboarding a customer with an unusual Outreach schema does not require a deploy on your side.
Can records sync both ways?
Yes. You can read from Outreach, write back to it, and react to changes through triggers, so a record updated in your product and a record updated in Outreach do not drift apart.
What can I build with the Outreach integration?
A common starting point: let each customer connect their own Outreach account so prospects, accounts and opportunities are reachable inside your product with no per-customer code. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Outreach integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Outreach does not change your per-connector cost. You can start free with 3 connected accounts.
Add Outreach to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.