Data & Storage · Integration
Pendo
Add Pendo to your product for your customers, and give your AI agents governed access to it.
Embed a Pendo integration so your product can work with the product analytics a customer already collects instead of asking them to rebuild it. Pendo tracks visitors and accounts against the features and pages they use, and exposes that through aggregation queries plus metadata you can write back so segmentation reflects what your product knows. Usage data is high volume and every customer models their own accounts and custom metadata differently, so field mapping is configuration per tenant and large reads are paginated and throttled for you. fastn handles per-customer credentials and API upkeep.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let customers connect their own Pendo subscription so your product reads their visitor, account, feature and page usage data.
Write account or visitor metadata back to Pendo so their segments reflect plan, health or lifecycle state held in your product.
Run aggregation queries per tenant to show adoption of specific features inside your own reporting.
Absorb each customer's own metadata schema as mapping rather than a code change when they add a field.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent reads feature usage for one account before answering a question about adoption.
An agent updates account metadata within governed permissions, with the write logged per tenant.
An agent compares usage across a segment and reports which accounts went quiet.
Example prompt
Show which accounts used the new feature in the last two weeks and which have not touched it at all.
Set up Pendo in 4 steps
- 01Open the Pendo connector from your fastn dashboard.
- 02Have each customer connect their own Pendo subscription with an integration key.
- 03Map the accounts, visitors and metadata fields your product reads and writes, then enable the queries and actions you need.
- 04Call them from your product, or expose them to an agent through the MCP server.
Why teams use the Pendo integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a Pendo integration without building it. Your customers connect their own Pendo account inside your product and work their records, datasets and fields there, with no per-customer code on your side.
- Handle the part that actually costs time: schemas differ per customer and change without notice, and volumes can be large. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a Pendo update is not your on-call problem.
- One integration serves your product and your agents. The same governed Pendo connection powers in-product features and gives AI agents scoped, audited access, so you read and write your customers' data where it already lives without wiring it twice.
Used by these teams
Compare with
Amplitude
Mixpanel
FullstoryOften used alongside
Tools the same teams tend to run next to Pendo, across other categories.
Anthropic Claude
OpenAI
Azure OpenAI
Hugging FacePendo integration FAQ
How do I add a Pendo integration to my product?
Enable the Pendo connector in your fastn dashboard, then let each customer authenticate their own Pendo account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Pendo client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Pendo account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Pendo account and only ever sees their own records, datasets and fields. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Pendo integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent reads feature usage for one account before answering a question about adoption.
Who maintains the Pendo integration?
fastn does. When Pendo changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Does the Pendo integration adapt when a customer's schema changes?
Schema and field mapping is configuration per customer, so a change on their side is a mapping update rather than a code change and a release on yours.
How are large Pendo reads handled?
Pagination and throttling are handled for you, and initial backfills are rate-limited so a large import does not exhaust a customer's API allowance.
What can I build with the Pendo integration?
A common starting point: connect their own Pendo subscription so your product reads their visitor, account, feature and page usage data. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Pendo integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Pendo does not change your per-connector cost. You can start free with 3 connected accounts.
Add Pendo to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.