IT Operations · Integration
Pingdom
Add Pingdom to your product for your customers, and give your AI agents governed access to it.
Embed a Pingdom integration so your customers can see and act on their own uptime monitoring from inside your product rather than in another console. Pingdom runs uptime and transaction checks from outside a customer's estate and records the alerts, outages and response times those checks produce. Alerting is latency-critical and noisy, so events reach your product through triggers rather than polling, and they are deduplicated per incident so a flapping check does not create a queue of identical records for your users to sift through. fastn handles per-customer credentials, rate limits and API upkeep.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let customers connect their own Pingdom account so your product shows the state of their checks without a second login.
React to a down alert the moment it fires so your product can open a record or start remediation.
Read outage history and response time results per tenant to power your own status or reporting views.
Create or pause checks from your product when a customer adds or retires an endpoint.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent reads which checks are failing and how long each has been down before it reports.
An agent pauses or resumes a check during planned work within governed permissions, with the action audited.
An agent correlates a Pingdom outage with the customer's other signals and summarises the likely blast radius.
Example prompt
List checks that failed in the last 24 hours and show the longest outage for each.
Set up Pingdom in 4 steps
- 01Open the Pingdom connector from your fastn dashboard.
- 02Have each customer connect their own Pingdom account with an API token.
- 03Select the checks your product reads and enable the alert triggers you want to react to.
- 04Call them from your product, or expose them to an agent through the MCP server.
Why teams use the Pingdom integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a Pingdom integration without building it. Your customers connect their own Pingdom account inside your product and work their incidents, alerts and on-call schedules there, with no per-customer code on your side.
- Handle the part that actually costs time: alerting is latency-critical and noisy, so filtering and deduplication matter. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a Pingdom update is not your on-call problem.
- One integration serves your product and your agents. The same governed Pingdom connection powers in-product features and gives AI agents scoped, audited access, so you route operational signal to the people and systems that act on it without wiring it twice.
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How do I add a Pingdom integration to my product?
Enable the Pingdom connector in your fastn dashboard, then let each customer authenticate their own Pingdom account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Pingdom client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Pingdom account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Pingdom account and only ever sees their own incidents, alerts and on-call schedules. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Pingdom integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent reads which checks are failing and how long each has been down before it reports.
Who maintains the Pingdom integration?
fastn does. When Pingdom changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
How fast does a Pingdom alert reach my product?
Alerts arrive through event triggers rather than polling, so your product reacts in near real time instead of on a schedule.
Can duplicate or flapping alerts be suppressed?
Yes. Events are deduplicated per incident, so a flapping check does not create a queue of identical records for your users to sift through.
What can I build with the Pingdom integration?
A common starting point: connect their own Pingdom account so your product shows the state of their checks without a second login. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Pingdom integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Pingdom does not change your per-connector cost. You can start free with 3 connected accounts.
Add Pingdom to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.