Logistics & Supply Chain · Integration
ShipMonk
Add ShipMonk to your product for your customers, and give your AI agents governed access to it.
ShipMonk is a third party logistics provider, which means the stock belongs to your customer but the warehouse does not. That changes what the integration is for: your product is handing work to somebody else's operation and then reading back what happened to it. An embedded ShipMonk integration creates and cancels orders, reads inventory per SKU and per fulfilment centre, reads shipments with their tracking, and reads returns as they arrive and are inspected. Two constraints follow from the model. The stock count is the 3PL's number rather than yours, so read it instead of keeping your own. And once an order is released to the floor it may be too late to change, so a cancellation has to handle being refused. fastn holds each customer's credentials and carries the API changes.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let each customer connect their own ShipMonk account so orders placed in your product are routed to the fulfilment centre holding their stock.
Read inventory by SKU and warehouse so your product stops selling something the 3PL has actually run out of.
Read shipment and tracking detail so your users follow fulfilment progress without opening a separate portal.
Read returns as they are received so refunds and restocking follow the inspection rather than a promise.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent explains why an order has not shipped by reading its status at the centre holding it.
An agent reports which SKUs are close to running out across a customer's warehouses.
An agent cancels or amends an order where the warehouse still allows it, within scoped permissions and logged.
Example prompt
Which of this customer's SKUs run out within two weeks at the rate they are currently shipping?
Set up ShipMonk in 4 steps
- 01Enable the ShipMonk connector in your fastn dashboard.
- 02Have each customer authorise their own ShipMonk account so orders reach the stock they own.
- 03Map the order, inventory and shipment fields your product uses, per customer, then enable the reads you need.
- 04Call it from your product and expose the same connection to your agents through the MCP gateway.
Why teams use the ShipMonk integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a ShipMonk integration without building it. Your customers connect their own ShipMonk account inside your product and work their shipments, tracking events and orders there, with no per-customer code on your side.
- Handle the part that actually costs time: tracking data arrives from many carriers in inconsistent formats and at unpredictable times. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a ShipMonk update is not your on-call problem.
- One integration serves your product and your agents. The same governed ShipMonk connection powers in-product features and gives AI agents scoped, audited access, so you keep physical movement and stock visible inside your product without wiring it twice.
Used by these teams
Compare with
Shipwire
ShipStation
ExtensivOften used alongside
Tools the same teams tend to run next to ShipMonk, across other categories.
NetSuite
Shopify
Stripe
QuickBooksShipMonk integration FAQ
How do I add a ShipMonk integration to my product?
Enable the ShipMonk connector in your fastn dashboard, then let each customer authenticate their own ShipMonk account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no ShipMonk client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own ShipMonk account?
Yes. Every connection is scoped to the individual customer, so each authorises their own ShipMonk account and only ever sees their own shipments, tracking events and orders. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this ShipMonk integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent explains why an order has not shipped by reading its status at the centre holding it.
Who maintains the ShipMonk integration?
fastn does. When ShipMonk changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Can I track shipments from ShipMonk inside my product?
Yes. Shipment and tracking events are read per customer and can trigger your workflows, so status changes surface in your product instead of your users checking a carrier site.
What does my product get back from ShipMonk as things move?
Whatever ShipMonk actually holds. Where it moves goods, that is shipment and tracking events, read per customer and delivered as they land. Where it holds stock, levels can be read on demand or kept in step through events, so your product is not deciding on a stale count. Where it carries orders and documents between trading partners, it is the acknowledgement, ship notice or status change that says what moved.
What can I build with the ShipMonk integration?
A common starting point: let each customer connect their own ShipMonk account so orders placed in your product are routed to the fulfilment centre holding their stock. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the ShipMonk integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding ShipMonk does not change your per-connector cost. You can start free with 3 connected accounts.
Add ShipMonk to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.