Logistics & Supply Chain · Integration
Trackstar
Add Trackstar to your product for your customers, and give your AI agents governed access to it.
Trackstar is a single normalised API over the warehouse management systems and third party logistics providers that brands and their fulfilment partners actually run, and there are a great many of those. That shape decides what an embedded Trackstar integration is for: your customer creates a connection to whichever WMS or 3PL they use, that connection produces its own access token, and from then on your product reads inventory, orders, shipments, products and warehouse locations in one shape rather than learning each underlying system. What has to be handled honestly is coverage: not every underlying system exposes every field, so a value present for one customer can be absent for another, and your product needs to render that gracefully rather than treat it as an error. fastn holds each connection per tenant and carries the upkeep.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let each customer create their own connection to the warehouse system they already run, so onboarding them is configuration rather than a new integration.
Read stock on hand across a customer's warehouse locations so your product stops promising units that are not there.
Write an outbound order and follow it through picking, packing and shipment without touching the underlying system directly.
Handle fields that some underlying systems simply do not provide, so a sparse response is an expected outcome rather than a failure.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent reports which orders have not shipped within their promised window for one customer's connection.
An agent checks stock at a specific warehouse before it answers a question about availability.
An agent creates an order within scoped permissions, with the connection it wrote through recorded.
Example prompt
Which open orders are unshipped past their promise date, and which of those are waiting on stock?
Set up Trackstar in 4 steps
- 01Enable the Trackstar connector in your fastn dashboard.
- 02Have each customer create their own connection to the warehouse or logistics system they run, so calls use their own access token.
- 03Map the inventory, order, shipment and location fields your product uses, and decide what a field the underlying system omits should mean.
- 04Call it from your product and expose the same connection to your agents through the MCP gateway.
Why teams use the Trackstar integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a Trackstar integration without building it. Your customers connect their own Trackstar account inside your product and work their shipments, tracking events and orders there, with no per-customer code on your side.
- Handle the part that actually costs time: tracking data arrives from many carriers in inconsistent formats and at unpredictable times. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a Trackstar update is not your on-call problem.
- One integration serves your product and your agents. The same governed Trackstar connection powers in-product features and gives AI agents scoped, audited access, so you keep physical movement and stock visible inside your product without wiring it twice.
Used by these teams
Compare with
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Cin7
ShipStationOften used alongside
Tools the same teams tend to run next to Trackstar, across other categories.
NetSuite
Shopify
Stripe
QuickBooksTrackstar integration FAQ
How do I add a Trackstar integration to my product?
Enable the Trackstar connector in your fastn dashboard, then let each customer authenticate their own Trackstar account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Trackstar client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Trackstar account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Trackstar account and only ever sees their own shipments, tracking events and orders. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Trackstar integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent reports which orders have not shipped within their promised window for one customer's connection.
Who maintains the Trackstar integration?
fastn does. When Trackstar changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Can I track shipments from Trackstar inside my product?
Yes. Shipment and tracking events are read per customer and can trigger your workflows, so status changes surface in your product instead of your users checking a carrier site.
What does my product get back from Trackstar as things move?
Whatever Trackstar actually holds. Where it moves goods, that is shipment and tracking events, read per customer and delivered as they land. Where it holds stock, levels can be read on demand or kept in step through events, so your product is not deciding on a stale count. Where it carries orders and documents between trading partners, it is the acknowledgement, ship notice or status change that says what moved.
What can I build with the Trackstar integration?
A common starting point: let each customer create their own connection to the warehouse system they already run, so onboarding them is configuration rather than a new integration. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Trackstar integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Trackstar does not change your per-connector cost. You can start free with 3 connected accounts.
Add Trackstar to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.