Workflow & Automation · Integration
Automation Anywhere
Add Automation Anywhere to your product for your customers, and give your AI agents governed access to it.
Embed an Automation Anywhere integration so your customers can deploy bots, feed queues and work items, and read run results from inside your product, with access scoped per tenant and every deployment attributable. Bots take real actions in a customer's systems, so permissions are least-privilege and each run is logged. fastn handles each customer's credentials and API upkeep, so supporting another Control Room is configuration rather than code.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let customers list their bots and deploy one with the inputs your product supplies.
Create work items in a queue from your product so bots process what your users submit.
Read run status, output, and errors so users can see what a bot did without leaving your product.
Trigger your product when a bot run completes or fails so the next step or escalation runs.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent reads a bot's recent runs and summarises why one failed.
An agent deploys an approved bot within governed permissions, with the deployment audited.
An agent reacts to a failed run and creates the work item or ticket needed to recover it.
Example prompt
List bot runs that failed today and show the queue and work item each was processing.
Set up Automation Anywhere in 4 steps
- 01Open the Automation Anywhere connector from your fastn dashboard.
- 02Have each customer authenticate their Control Room with least-privilege credentials.
- 03Map the bots, queues, and work item fields your product uses, then enable actions and triggers.
- 04Call them from your product, or expose them to an agent through the MCP server.
Why teams use the Automation Anywhere integration
What you get by embedding it with fastn instead of building it yourself.
- Ship an Automation Anywhere integration without building it. Your customers connect their own Automation Anywhere account inside your product and work their processes, runs and queues there, with no per-customer code on your side.
- Handle the part that actually costs time: runs are asynchronous and can fail long after they are accepted, so an outcome that never arrives must look different from one that succeeded. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so an Automation Anywhere update is not your on-call problem.
- One integration serves your product and your agents. The same governed Automation Anywhere connection powers in-product features and gives AI agents scoped, audited access, so you start work in the automation platform your customers already run, and get the outcome back without wiring it twice.
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Automation Anywhere integration FAQ
How do I add an Automation Anywhere integration to my product?
Enable the Automation Anywhere connector in your fastn dashboard, then let each customer authenticate their own Automation Anywhere account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Automation Anywhere client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Automation Anywhere account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Automation Anywhere account and only ever sees their own processes, runs and queues. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Automation Anywhere integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent reads a bot's recent runs and summarises why one failed.
Who maintains the Automation Anywhere integration?
fastn does. When Automation Anywhere changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Can my product start an Automation Anywhere run and read its outcome?
Yes. Your product can trigger a process in the customer's own Automation Anywhere account, pass it input, and take the result back as an event rather than polling for it.
What happens when an Automation Anywhere run is slow or fails?
The failure surfaces with its error rather than as a silent timeout, and the run keeps its own identifier so a retry can be matched to the original. That matters more here than in most integrations, because a run that half-completed is not the same as one that never started.
What can I build with the Automation Anywhere integration?
A common starting point: list their bots and deploy one with the inputs your product supplies. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Automation Anywhere integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Automation Anywhere does not change your per-connector cost. You can start free with 3 connected accounts.
Add Automation Anywhere to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.