Communication · Integration

ClickSend

Add ClickSend to your product for your customers, and give your AI agents governed access to it.

Embed a ClickSend integration so your customers can send SMS and other messages from their own account inside your product, with usage attributed per tenant. Sends are deduplicated per event, so a retry after a network failure does not text the same person twice.

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In your product

Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.

Let customers send SMS from your product using their own account and sender id.

Read delivery receipts so failures surface where users work.

Read inbound replies so conversations can continue in your product.

Trigger your product when a message is delivered, fails, or receives a reply.

For your AI agents

Governed, audited access for the agents you build, through the MCP server.

An agent sends a notification within governed permissions.

An agent reads delivery status before escalating to another channel.

An agent reacts to an inbound reply and routes it to the right owner.

Example prompt

List messages sent yesterday that failed delivery and the reason recorded for each.

Set up ClickSend in 4 steps

  1. 01Open the ClickSend connector from your fastn dashboard.
  2. 02Have each customer authenticate their ClickSend account.
  3. 03Map the sender ids and message types your product uses, then enable actions and triggers.
  4. 04Call them from your product, or expose them to an agent through the MCP server.

Why teams use the ClickSend integration

What you get by embedding it with fastn instead of building it yourself.

  • Ship a ClickSend integration without building it. Your customers connect their own ClickSend account inside your product and work their messages, conversations and participants there, with no per-customer code on your side.
  • Handle the part that actually costs time: anything sent is user-visible, so duplicates and misfires are immediately embarrassing. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a ClickSend update is not your on-call problem.
  • One integration serves your product and your agents. The same governed ClickSend connection powers in-product features and gives AI agents scoped, audited access, so you put the right message in front of the right team automatically without wiring it twice.

Used by these teams

SalesCustomer SupportHR & People OpsEngineering

Compare with

TwilioSlack

Works well with

Aircall

Often used alongside

Tools the same teams tend to run next to ClickSend, across other categories.

CalendlyGongGoogle CalendarChorus.ai

ClickSend integration FAQ

How do I add a ClickSend integration to my product?

Enable the ClickSend connector in your fastn dashboard, then let each customer authenticate their own ClickSend account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no ClickSend client code in your app and no per-customer branch in your codebase. Setup is 4 steps.

Do my customers each connect their own ClickSend account?

Yes. Every connection is scoped to the individual customer, so each authorises their own ClickSend account and only ever sees their own messages, conversations and participants. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.

Can AI agents use this ClickSend integration?

Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent sends a notification within governed permissions.

Who maintains the ClickSend integration?

fastn does. When ClickSend changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.

Does each customer connect their own ClickSend account?

Yes. Every customer authorises their own ClickSend account, so messages, meetings and notifications originate from their workspace under their permissions. You never proxy through a shared account, which also means a customer revoking access affects only their own connection.

How are duplicate notifications avoided?

Sends are deduplicated per event, so a retry after a network failure does not post the same message twice into a channel people are reading.

What can I build with the ClickSend integration?

A common starting point: send SMS from your product using their own account and sender id. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.

How much does the ClickSend integration cost?

It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding ClickSend does not change your per-connector cost. You can start free with 3 connected accounts.

Add ClickSend to your product

Start free with 3 connected accounts. No sales call required, and no per-customer integration code.

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