Workflow & Automation · Integration
CloudBot
Add CloudBot to your product for your customers, and give your AI agents governed access to it.
Embed a CloudBot integration so your customers can trigger their own automations from inside your product and read the results back, with access scoped per tenant and every call logged. fastn handles authentication and API upkeep. Where a capability depends on each customer's own configuration, it is mapped rather than assumed.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let customers trigger their own automations from an event in your product.
Read run status and results so outcomes are visible where users work.
Read the list of available automations so your product only offers what exists.
Trigger your product when a run completes or fails.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent triggers an automation within governed permissions.
An agent reads a run result before deciding the next step.
An agent reacts to a failed run and gathers the detail needed to explain it.
Example prompt
List automation runs that failed in the last day and the error recorded for each.
Set up CloudBot in 4 steps
- 01Open the CloudBot connector from your fastn dashboard.
- 02Have each customer authenticate their account.
- 03Map the automations your product may trigger, then enable actions and triggers.
- 04Call them from your product, or expose them to an agent through the MCP server.
Why teams use the CloudBot integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a CloudBot integration without building it. Your customers connect their own CloudBot account inside your product and work their processes, runs and queues there, with no per-customer code on your side.
- Handle the part that actually costs time: runs are asynchronous and can fail long after they are accepted, so an outcome that never arrives must look different from one that succeeded. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a CloudBot update is not your on-call problem.
- One integration serves your product and your agents. The same governed CloudBot connection powers in-product features and gives AI agents scoped, audited access, so you start work in the automation platform your customers already run, and get the outcome back without wiring it twice.
Used by these teams
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Tools the same teams tend to run next to CloudBot, across other categories.
CloudBot integration FAQ
How do I add a CloudBot integration to my product?
Enable the CloudBot connector in your fastn dashboard, then let each customer authenticate their own CloudBot account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no CloudBot client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own CloudBot account?
Yes. Every connection is scoped to the individual customer, so each authorises their own CloudBot account and only ever sees their own processes, runs and queues. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this CloudBot integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent triggers an automation within governed permissions.
Who maintains the CloudBot integration?
fastn does. When CloudBot changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Can my product start a CloudBot run and read its outcome?
Yes. Your product can trigger a process in the customer's own CloudBot account, pass it input, and take the result back as an event rather than polling for it.
What happens when a CloudBot run is slow or fails?
The failure surfaces with its error rather than as a silent timeout, and the run keeps its own identifier so a retry can be matched to the original. That matters more here than in most integrations, because a run that half-completed is not the same as one that never started.
What can I build with the CloudBot integration?
A common starting point: trigger their own automations from an event in your product. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the CloudBot integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding CloudBot does not change your per-connector cost. You can start free with 3 connected accounts.
Add CloudBot to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.