Content & Documents · Integration
Glean
Add Glean to your product for your customers, and give your AI agents governed access to it.
Embed a Glean integration so your customers can search across the systems they have already connected to Glean from inside your product, without you building a connector to each of those systems yourself. Search runs as the connected user, so Glean's permission model applies and results never include content that user could not open. fastn handles per-customer authorisation, pagination, and API upkeep.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let customers search their own workplace content from inside your product and open the result in place.
Retrieve relevant passages to ground an answer your product shows to a user.
Scope a search to particular sources or filters so results match the task at hand.
Refresh search results on demand so your product is not working from a cached index of its own.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent searches the customer's connected sources before answering, so its answer cites their own content.
An agent retrieves supporting passages and shows where each came from.
An agent runs a scoped search within governed permissions, with every query logged.
Example prompt
Search our connected sources for the current onboarding checklist and list where each version lives.
Set up Glean in 4 steps
- 01Open the Glean connector from your fastn dashboard.
- 02Have each customer authenticate their own Glean instance.
- 03Set the sources, filters, and result fields your product uses, then enable the search actions.
- 04Call them from your product, or expose them to an agent through the MCP server.
Why teams use the Glean integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a Glean integration without building it. Your customers connect their own Glean account inside your product and work their files, documents and versions there, with no per-customer code on your side.
- Handle the part that actually costs time: permissions and versioning are easy to get subtly wrong, and mistakes expose content. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a Glean update is not your on-call problem.
- One integration serves your product and your agents. The same governed Glean connection powers in-product features and gives AI agents scoped, audited access, so you let your product work with your customers' documents in place without wiring it twice.
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Glean integration FAQ
How do I add a Glean integration to my product?
Enable the Glean connector in your fastn dashboard, then let each customer authenticate their own Glean account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Glean client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Glean account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Glean account and only ever sees their own files, documents and versions. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Glean integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent searches the customer's connected sources before answering, so its answer cites their own content.
Who maintains the Glean integration?
fastn does. When Glean changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Whose permissions does the Glean integration run under?
Each customer's own Glean grant. Where Glean holds a library, their existing folder and item permissions apply and your product cannot reach content the connected account could not reach itself. Where it processes content you supply rather than storing it, the call runs under that customer's own credentials and is logged per tenant.
Can my product create or update content in Glean automatically?
Where Glean supports writes, documents, entries and assets can be created, updated and filed from your product or by an agent within scoped permissions, with each action logged. Where it is a read surface, the same connection serves reads only.
What can I build with the Glean integration?
A common starting point: search their own workplace content from inside your product and open the result in place. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Glean integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Glean does not change your per-connector cost. You can start free with 3 connected accounts.
Add Glean to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.