Productivity · Integration
ISO2HANDLE
Add ISO2HANDLE to your product for your customers, and give your AI agents governed access to it.
Embed an ISO2HANDLE integration so your customers can keep their quality and compliance work in step with what happens in your product. Every team configures its own fields, statuses, and workflow stages, so those are mapped per customer rather than hard-coded and an unusual setup works without custom code from you. fastn handles per-customer authorisation and API upkeep, so onboarding another account is configuration rather than a release.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let customers create a task or report from your product so nothing is re-entered by hand.
Read open items and their status into your product so users see outstanding work in one place.
Update or close an item from your product, respecting each customer's own statuses and fields.
Trigger your product when an item is created, assigned, or changes status.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent reads open items and their due dates before summarising what is overdue.
An agent creates or updates an item within governed permissions, with each action logged.
An agent reacts to a status change and runs the next step of a workflow.
Example prompt
List the open items past their due date and group them by who they are assigned to.
Set up ISO2HANDLE in 4 steps
- 01Open the ISO2HANDLE connector from your fastn dashboard.
- 02Have each customer authenticate their own ISO2HANDLE account.
- 03Map the item types, statuses, and fields your product uses, then enable actions and triggers.
- 04Call them from your product, or expose them to an agent through the MCP server.
Why teams use the ISO2HANDLE integration
What you get by embedding it with fastn instead of building it yourself.
- Ship an ISO2HANDLE integration without building it. Your customers connect their own ISO2HANDLE account inside your product and work their work items, assignees and due dates there, with no per-customer code on your side.
- Handle the part that actually costs time: every team configures its own fields, statuses and workflow stages. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so an ISO2HANDLE update is not your on-call problem.
- One integration serves your product and your agents. The same governed ISO2HANDLE connection powers in-product features and gives AI agents scoped, audited access, so you keep work items in step with what happens in your product without wiring it twice.
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How do I add an ISO2HANDLE integration to my product?
Enable the ISO2HANDLE connector in your fastn dashboard, then let each customer authenticate their own ISO2HANDLE account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no ISO2HANDLE client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own ISO2HANDLE account?
Yes. Every connection is scoped to the individual customer, so each authorises their own ISO2HANDLE account and only ever sees their own work items, assignees and due dates. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this ISO2HANDLE integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent reads open items and their due dates before summarising what is overdue.
Who maintains the ISO2HANDLE integration?
fastn does. When ISO2HANDLE changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Can my product create and update work in ISO2HANDLE automatically?
Yes. Items can be created, updated, assigned and transitioned from your product, and changes made in ISO2HANDLE can trigger your workflows in return.
Does it adapt to each team's own ISO2HANDLE setup?
Yes. However a team has configured ISO2HANDLE, whether that is custom fields, statuses and workflow stages or its own calendars and working hours, those are mapped per customer, so an unusual setup works without custom code from you.
What can I build with the ISO2HANDLE integration?
A common starting point: create a task or report from your product so nothing is re-entered by hand. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the ISO2HANDLE integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding ISO2HANDLE does not change your per-connector cost. You can start free with 3 connected accounts.
Add ISO2HANDLE to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.