Productivity · Integration
NetSuite OpenAir
Add NetSuite OpenAir to your product for your customers, and give your AI agents governed access to it.
Embed a NetSuite OpenAir integration so your customers can run their professional services work from inside your product. OpenAir is the services automation side of the NetSuite family rather than the ledger: the records that matter are projects and project tasks, timesheets and time entries, expense reports, resources and their bookings, and the utilisation reporting built on top of them. Each customer authorises their own OpenAir account, so reads and writes are scoped to their tenant, and the custom fields and approval stages every services organisation configures differently are mapped per customer rather than hard-coded. fastn owns the auth, retries, rate limits and API upkeep, and the same governed connection is what your AI agents use.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let each customer connect their own OpenAir account so projects, tasks and assignments appear inside your product with no per-customer code.
Create and update project tasks and time entries from your product so consultants record work where it happens instead of twice.
Read timesheets, expense reports and resource bookings per tenant so your product can show utilisation and project status without a manual export.
Support each services organisation's own custom fields, approval stages and booking rules as configuration rather than code.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent reports which projects are running over their booked hours, reading only that customer's OpenAir data.
An agent chases unsubmitted timesheets and summarises who is outstanding, with every read audited.
An agent creates or updates a project task within scoped permissions, with the write attributed.
Example prompt
Which NetSuite OpenAir projects are over their booked hours this month, and whose timesheets are still missing?
Set up NetSuite OpenAir in 4 steps
- 01Enable the NetSuite OpenAir connector in your fastn dashboard.
- 02Have each customer authorise their own OpenAir account so calls run under their credentials.
- 03Map the project, task, timesheet and expense fields your product uses, including custom fields, per customer.
- 04Call it from your product and expose the same connection to your agents through the MCP gateway.
Why teams use the NetSuite OpenAir integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a NetSuite OpenAir integration without building it. Your customers connect their own NetSuite OpenAir account inside your product and work their work items, assignees and due dates there, with no per-customer code on your side.
- Handle the part that actually costs time: every team configures its own fields, statuses and workflow stages. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a NetSuite OpenAir update is not your on-call problem.
- One integration serves your product and your agents. The same governed NetSuite OpenAir connection powers in-product features and gives AI agents scoped, audited access, so you keep work items in step with what happens in your product without wiring it twice.
Used by these teams
Compare with
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AWS Simple Storage ServiceNetSuite OpenAir integration FAQ
How do I add a NetSuite OpenAir integration to my product?
Enable the NetSuite OpenAir connector in your fastn dashboard, then let each customer authenticate their own NetSuite OpenAir account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no NetSuite OpenAir client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own NetSuite OpenAir account?
Yes. Every connection is scoped to the individual customer, so each authorises their own NetSuite OpenAir account and only ever sees their own work items, assignees and due dates. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this NetSuite OpenAir integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent reports which projects are running over their booked hours, reading only that customer's OpenAir data.
Who maintains the NetSuite OpenAir integration?
fastn does. When NetSuite OpenAir changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Can my product create and update work in NetSuite OpenAir automatically?
Yes. Items can be created, updated, assigned and transitioned from your product, and changes made in NetSuite OpenAir can trigger your workflows in return.
Does it adapt to each team's own NetSuite OpenAir setup?
Yes. However a team has configured NetSuite OpenAir, whether that is custom fields, statuses and workflow stages or its own calendars and working hours, those are mapped per customer, so an unusual setup works without custom code from you.
What can I build with the NetSuite OpenAir integration?
A common starting point: let each customer connect their own OpenAir account so projects, tasks and assignments appear inside your product with no per-customer code. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the NetSuite OpenAir integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding NetSuite OpenAir does not change your per-connector cost. You can start free with 3 connected accounts.
Add NetSuite OpenAir to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.