Human Resources · Integration
UKG Pro Workforce Management
Add UKG Pro Workforce Management to your product for your customers, and give your AI agents governed access to it.
This is the enterprise workforce management platform that shipped as Kronos Workforce Dimensions, was sold as UKG Dimensions, and has been branded UKG Pro Workforce Management since late 2023. Despite the shared branding it is a different platform from the UKG Pro human capital suite, and hourly employers frequently run both. What it does that an HR system does not is calculate: a punch is a raw event, a timecard is what the pay rules make of a run of punches once overtime, premiums, breaks and rounding have been applied, and accrual balances move on their own schedule. So an integration that reads punches and calls them hours worked will disagree with the system that pays people. Labour is allocated against a business structure of sites, departments and jobs that every customer builds differently. Credentials belong to the tenant that granted them, and fastn carries the platform changes.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let each customer connect their own workforce management tenant so your product reads calculated hours rather than raw clock events.
Read timecards after the pay rules have been applied, so overtime and premiums are already accounted for in what your product reports.
Read published schedules and compare coverage against what was actually worked at a given site.
Read accrual balances and leave cases so your product knows what somebody has left before it offers them time off.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent explains why a timecard total differs from the punches behind it by naming the rule that applied.
An agent reports where scheduled coverage and worked hours diverged at a site last week.
An agent checks an accrual balance before anybody commits to approving leave, with the read logged.
Example prompt
Which timecards this period picked up overtime, and which pay rule generated it?
Set up UKG Pro Workforce Management in 4 steps
- 01Enable the UKG Pro Workforce Management connector in your fastn dashboard.
- 02Have each customer authorise their own tenant, which is separate from any UKG Pro human capital tenant they also run.
- 03Map their business structure of sites, departments and jobs, plus the timecard and accrual fields your product uses.
- 04Call it from your product and expose the same connection to your agents through the MCP gateway.
Why teams use the UKG Pro Workforce Management integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a UKG Pro Workforce Management integration without building it. Your customers connect their own UKG Pro Workforce Management account inside your product and work their employees, employment records and working time there, with no per-customer code on your side.
- Handle the part that actually costs time: HR data is sensitive and its access rules are stricter than most systems. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a UKG Pro Workforce Management update is not your on-call problem.
- One integration serves your product and your agents. The same governed UKG Pro Workforce Management connection powers in-product features and gives AI agents scoped, audited access, so you keep people data current without manual re-entry without wiring it twice.
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BoxUKG Pro Workforce Management integration FAQ
How do I add a UKG Pro Workforce Management integration to my product?
Enable the UKG Pro Workforce Management connector in your fastn dashboard, then let each customer authenticate their own UKG Pro Workforce Management account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no UKG Pro Workforce Management client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own UKG Pro Workforce Management account?
Yes. Every connection is scoped to the individual customer, so each authorises their own UKG Pro Workforce Management account and only ever sees their own employees, employment records and working time. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this UKG Pro Workforce Management integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent explains why a timecard total differs from the punches behind it by naming the rule that applied.
Who maintains the UKG Pro Workforce Management integration?
fastn does. When UKG Pro Workforce Management changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
How is sensitive UKG Pro Workforce Management employee data handled?
Access is scoped per tenant and limited to the fields you map, credentials are encrypted, and every read and write is logged. You expose only what your product actually needs rather than the whole employee record.
Can joiner, mover and leaver changes be automated?
Yes. Where UKG Pro Workforce Management is where a hire, a role change or a departure is recorded, that change can trigger downstream provisioning or removal across the customer's other connected systems. Where UKG Pro Workforce Management sits downstream of the HR system of record, the same event can be pushed into it so its worker list, schedules and access stay in step, which is where most of the manual effort sits.
What can I build with the UKG Pro Workforce Management integration?
A common starting point: let each customer connect their own workforce management tenant so your product reads calculated hours rather than raw clock events. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the UKG Pro Workforce Management integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding UKG Pro Workforce Management does not change your per-connector cost. You can start free with 3 connected accounts.
Add UKG Pro Workforce Management to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.