IT Operations · Integration
HP Workforce Experience
Add HP Workforce Experience to your product for your customers, and give your AI agents governed access to it.
HP Workforce Experience Platform, the successor to HP TechPulse, watches the machines employees work on and reports how well those machines are holding up. An embedded integration lets your product read device inventory, hardware health and performance telemetry, application detail, alerts and the fleet reports a customer's IT team already relies on. This is telemetry rather than a ticket queue, so the value sits in what it tells you before anyone complains: a laptop that keeps running hot, a drive reporting poor health, a fleet of batteries near the end of their life. Device data is employee data, so reads are scoped per tenant, limited to the fields you map, and logged. fastn holds the credentials and tracks HP's API as it evolves.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Each customer connects their own HP Workforce Experience tenant, and your product reads their device inventory in place.
Surface device health and performance signals next to the employee or asset your product already displays.
React to a device alert so your product raises the right record while the problem is still happening.
Read fleet reports so your product can show which hardware is costing the most lost time.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent checks one device's health and recent performance signals before it suggests a fix.
An agent reports which machines in a fleet look worst this month, reading only that customer's tenant.
An agent justifies why a device was flagged by citing the telemetry it read, with the read logged.
Example prompt
Which laptops in this fleet are reporting poor device health, and what is driving it?
Set up HP Workforce Experience in 4 steps
- 01Enable the HP Workforce Experience connector from your fastn dashboard.
- 02Have each customer authorise their own HP Workforce Experience account, so calls run under their credentials rather than a shared key.
- 03Decide which incidents, alerts and on-call schedules your product needs, map those fields, then enable the actions and triggers you want.
- 04Call it from your product and expose it to your agents through the same governed connection.
Why teams use the HP Workforce Experience integration
What you get by embedding it with fastn instead of building it yourself.
- Ship an HP Workforce Experience integration without building it. Your customers connect their own HP Workforce Experience account inside your product and work their incidents, alerts and on-call schedules there, with no per-customer code on your side.
- Handle the part that actually costs time: alerting is latency-critical and noisy, so filtering and deduplication matter. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so an HP Workforce Experience update is not your on-call problem.
- One integration serves your product and your agents. The same governed HP Workforce Experience connection powers in-product features and gives AI agents scoped, audited access, so you route operational signal to the people and systems that act on it without wiring it twice.
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AppViewXHP Workforce Experience integration FAQ
How do I add an HP Workforce Experience integration to my product?
Enable the HP Workforce Experience connector in your fastn dashboard, then let each customer authenticate their own HP Workforce Experience account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no HP Workforce Experience client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own HP Workforce Experience account?
Yes. Every connection is scoped to the individual customer, so each authorises their own HP Workforce Experience account and only ever sees their own incidents, alerts and on-call schedules. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this HP Workforce Experience integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent checks one device's health and recent performance signals before it suggests a fix.
Who maintains the HP Workforce Experience integration?
fastn does. When HP Workforce Experience changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
How fast does an HP Workforce Experience alert reach my product?
Alerts arrive through event triggers rather than polling, so your product reacts in near real time instead of on a schedule.
Can duplicate or flapping alerts be suppressed?
Yes. Events are deduplicated per incident, so a flapping check does not create a queue of identical records for your users to sift through.
What can I build with the HP Workforce Experience integration?
A common starting point: each customer connects their own HP Workforce Experience tenant, and your product reads their device inventory in place. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the HP Workforce Experience integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding HP Workforce Experience does not change your per-connector cost. You can start free with 3 connected accounts.
Add HP Workforce Experience to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.