Data & Storage · Integration
Trustcruit
Add Trustcruit to your product for your customers, and give your AI agents governed access to it.
Trustcruit measures what candidates and hiring managers thought of a recruitment process, and it does that by being told when something happened rather than by watching for it. Your product, or the applicant tracking system a customer runs, says that someone applied, was interviewed, was rejected or was hired, and a survey follows within minutes while the experience is still fresh. What comes back is scores, free text answers and how those compare with the benchmark for similar employers, which is the part customers actually act on. Two things matter in the build. The people being surveyed are job applicants, so their records carry consent and retention obligations and the connection should carry only what the survey needs. And every customer words their own questions, so a survey redesign is remapped rather than rebuilt on your side. Credentials sit with fastn, held against the account that granted them.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let each customer connect their own Trustcruit account so feedback is collected under their brand rather than through a survey you send.
Push the event that should trigger a survey from your product, so an applicant hears from them while the interview is still recent.
Read scores and free text answers back into your own reporting instead of asking users to open a second dashboard.
Map each customer's own questions as configuration, because two employers never ask the same set.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent summarises this quarter's feedback and names the stage where scores drop the most.
An agent groups free text answers into themes and cites the responses behind each one.
An agent reports which parts of a process sit below the benchmark for comparable employers.
Example prompt
Where in our hiring process do candidates rate us worst this quarter, and what do they say about it?
Set up Trustcruit in 4 steps
- 01Enable the Trustcruit connector in your fastn dashboard.
- 02Have each customer authorise their own Trustcruit account so surveys go out under their brand.
- 03Map the questions and score fields that customer uses, and decide which events in your product should trigger a survey.
- 04Call it from your product and expose the same connection to your agents through the MCP gateway.
Why teams use the Trustcruit integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a Trustcruit integration without building it. Your customers connect their own Trustcruit account inside your product and work their records, datasets and fields there, with no per-customer code on your side.
- Handle the part that actually costs time: schemas differ per customer and change without notice, and volumes can be large. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a Trustcruit update is not your on-call problem.
- One integration serves your product and your agents. The same governed Trustcruit connection powers in-product features and gives AI agents scoped, audited access, so you read and write your customers' data where it already lives without wiring it twice.
Used by these teams
Compare with
Medallia Experience Cloud
Dropthought
SurveyMonkeyOften used alongside
Tools the same teams tend to run next to Trustcruit, across other categories.
Anthropic Claude
OpenAI
Azure OpenAI
Hugging FaceTrustcruit integration FAQ
How do I add a Trustcruit integration to my product?
Enable the Trustcruit connector in your fastn dashboard, then let each customer authenticate their own Trustcruit account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Trustcruit client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Trustcruit account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Trustcruit account and only ever sees their own records, datasets and fields. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Trustcruit integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent summarises this quarter's feedback and names the stage where scores drop the most.
Who maintains the Trustcruit integration?
fastn does. When Trustcruit changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Does the Trustcruit integration adapt when a customer's schema changes?
Schema and field mapping is configuration per customer, so a change on their side is a mapping update rather than a code change and a release on yours.
How are large Trustcruit reads handled?
Pagination and throttling are handled for you, and initial backfills are rate-limited so a large import does not exhaust a customer's API allowance.
What can I build with the Trustcruit integration?
A common starting point: let each customer connect their own Trustcruit account so feedback is collected under their brand rather than through a survey you send. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Trustcruit integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Trustcruit does not change your per-connector cost. You can start free with 3 connected accounts.
Add Trustcruit to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.