Productivity · Integration
Zoho Projects
Add Zoho Projects to your product for your customers, and give your AI agents governed access to it.
Everything in Zoho Projects lives under a portal, and the portal identifier is the first path segment of every request, so an integration holding a customer's login but not their portal id cannot make a single call. People belong to more than one, which makes the portal a choice at connection time rather than a constant. Inside it the hierarchy runs projects, task lists and tasks with their subtasks, milestones marking the dates that matter, with time logs rolling up into timesheets. Issues are a separate module with their own statuses, switched on per project rather than always present, so a product that assumes every project has a bug tracker gets an empty answer and reads it as a failure. Statuses, layouts and custom fields are configured per portal, which is why field mapping is read from a customer's own setup instead of assumed from the product. fastn stores each portal's token per tenant and absorbs the API changes.
In your product
Embedded for your customers. Per-tenant auth, no per-customer code, maintained by fastn.
Let each customer connect their own portal and record its identifier, since a person can belong to several and every call is scoped by it.
Create a task or a task list when your product records an event, against the right project and the right milestone.
Log time against a task so hours captured in your product become a timesheet somebody can actually invoice.
Read a project's custom statuses and fields before mapping, because those are configured per portal rather than shipped with the product.
For your AI agents
Governed, audited access for the agents you build, through the MCP server.
An agent reports which tasks in a project are past their due date and who they sit with.
An agent opens or hands over a task within scoped permissions, with the portal and project it touched recorded.
An agent checks whether a project has its issue tracker switched on before it goes looking for bugs.
Example prompt
Which tasks in this project have run past their due date, and how much time has been logged against them?
Set up Zoho Projects in 4 steps
- 01Enable the Zoho Projects connector in your fastn dashboard.
- 02Have each customer sign in to their own account and pick the portal your product works in, because its identifier is part of every request path.
- 03Read that portal's projects, statuses and custom fields, map them, then enable the task, milestone and time log actions you need.
- 04Call it from your product and expose the same connection to your agents through the MCP gateway.
Why teams use the Zoho Projects integration
What you get by embedding it with fastn instead of building it yourself.
- Ship a Zoho Projects integration without building it. Your customers connect their own Zoho Projects account inside your product and work their work items, assignees and due dates there, with no per-customer code on your side.
- Handle the part that actually costs time: every team configures its own fields, statuses and workflow stages. fastn owns the auth, token refresh, rate limits, pagination and breaking-change fixes, so a Zoho Projects update is not your on-call problem.
- One integration serves your product and your agents. The same governed Zoho Projects connection powers in-product features and gives AI agents scoped, audited access, so you keep work items in step with what happens in your product without wiring it twice.
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AWS Simple Storage ServiceZoho Projects integration FAQ
How do I add a Zoho Projects integration to my product?
Enable the Zoho Projects connector in your fastn dashboard, then let each customer authenticate their own Zoho Projects account. fastn handles the OAuth flow, token storage and refresh per tenant, so there is no Zoho Projects client code in your app and no per-customer branch in your codebase. Setup is 4 steps.
Do my customers each connect their own Zoho Projects account?
Yes. Every connection is scoped to the individual customer, so each authorises their own Zoho Projects account and only ever sees their own work items, assignees and due dates. That per-tenant isolation is the point of an embedded integration: you support the long tail of customer setups without maintaining an integration per customer.
Can AI agents use this Zoho Projects integration?
Yes. The same connection is exposed to your agents through the fastn MCP gateway, with permissions scoped per tenant and every call audited. An agent reports which tasks in a project are past their due date and who they sit with.
Who maintains the Zoho Projects integration?
fastn does. When Zoho Projects changes an endpoint, deprecates a field or alters its auth, the fix lands in the connector rather than in your backlog, and your customers' connections keep working.
Can my product create and update work in Zoho Projects automatically?
Yes. Items can be created, updated, assigned and transitioned from your product, and changes made in Zoho Projects can trigger your workflows in return.
Does it adapt to each team's own Zoho Projects setup?
Yes. However a team has configured Zoho Projects, whether that is custom fields, statuses and workflow stages or its own calendars and working hours, those are mapped per customer, so an unusual setup works without custom code from you.
What can I build with the Zoho Projects integration?
A common starting point: let each customer connect their own portal and record its identifier, since a person can belong to several and every call is scoped by it. Teams also use it for the other use cases listed above, and expose it to agents for governed reads and writes.
How much does the Zoho Projects integration cost?
It is included. Pricing is based on connected accounts, not on how many connectors you enable, so adding Zoho Projects does not change your per-connector cost. You can start free with 3 connected accounts.
Add Zoho Projects to your product
Start free with 3 connected accounts. No sales call required, and no per-customer integration code.